LITTLE CHRISTMAS HUG
LITTLE CHRISTMAS HUG
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Unable to be with your loved ones during the festive season? The Little Christmas Hug is a perfect way to show your family you are thinking of them and sending them love despite not being able to be there with them during the festive season.
PLEASE NOTE:
Every ornament possesses its own distinctiveness due to variations in wood grain and colour, ensuring that no two plaques are identical. These distinctions could be elements like wood knots and could also be subtle variations in hues, which are characteristics of natural wood. When you place an order, you acknowledge and embrace the possibility that our product may exhibit these natural imperfections. These variations are not regarded as defects but rather as a testament to the exquisite raw material employed in crafting our products.
Care Instructions
Care Instructions
When cleaning your acrylic or surface, always use a soft microfiber or 100% cotton cloth.
These materials are gentle and help remove dust and fingerprints without scratching the surface.
it’s a good idea to lightly rinse or blow off loose dust particles to prevent them from causing fine scratches when wiped.
Use mild soap mixed with water for everyday cleaning.
Wet cloth rather than spraying anything directly onto the product, then gently wipe in a circular motion to remove dirt and grime. Rinse with clean water afterward and dry with a fresh, soft cloth.
When cleaning your timber surface always use a soft microfiber or 100% cotton cloth, give a nice once over wipe and clear off any loose dust particles.
Processing Time
Processing Time
Processing time is currently between 2 weeks for dispatch (this is for both standard and express postage).
Shipping Information
Shipping Information
Please ensure you check our processing and delivery lead times.
- All our items are delivered via ATL (Authority to Leave)
- Upgrading orders to express does not imply that the item will be rushed.
it means the couriers will use their express delivery service.
This item is made to order, which means it will be specially crafted just for you.
If you need the item urgently, please leave a note in your cart and we will do our best to prioritise your order.
Returns & Exchanges
Returns & Exchanges
Cancellation Policy / Change Of Mind
Request a cancellation within 2 days of purchase and if it has not been shipped within that period.
Returns/Exchanges
Sis Please will not accept exchanges for those who have a change of mind or if you accidentally ordered the incorrect item.
Sis Please will however accept returns & offer exchanges in the rare case that your item is faulty. If you need to exchange it for the same item, send us an email at customercare@sisplease.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
Please note: Some of our products are natural wooden products; therefore not each drop is the same. There will be some imperfections in laser work due to the natural nature of the product.
By purchasing, you acknowledged this and no refund will be issued for change of mind.
Our policy lasts 7 days. If 7days have gone by since your purchase and you have not reported a fault, unfortunately we can’t offer you an exchange.
There are certain situations where only partial refunds are granted, such as:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
Refunds
SIs Please do not offer refunds.
